Storage FAQ

Stor-All Nevada is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact the facility and speak to one of our Self Storage Professionals.

How long do I have to sign up for?
We offer month to month leases, meaning no long term agreements and no commitment.

Do I need insurance?
You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. All of our facilities have been approved by MiniCo Insurance.  You may pick up a brochure at our facility that has premiums and coverage to fit your needs.

Do you give me a key?
You provide your own lock and key, so that you are the only one with access to your storage unit. You may purchase a high quality lock at our storage office.

When can I get to my belongings?
Our gate access hours are 24 hours, 7 days a week. Our office hours are from 9:00 am - 5:00 pm (Winter) 9:00am - 6:00pm (Summer), 7 days a week. Some facilities may be closed on Sundays, check your specific location for details.

How much notice to must be given when I move out?
We require a 7 day written notice to move out.

Do you offer a mover?
Although we don't offer a mover, all of our facilities do offer mover referrals.

How can I make a payment?
Payments can be processed by mail, in person or over the phone. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature. Our facility is equipped with a payment drop box however we do not recommend this for cash payments.

What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for availablility.

How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

What forms of payment do you accept?
We accept major credit cards, checks, and cash.

Do you sell Locks, Packing and Moving supplies?
Yes, we do offer high quality locks, boxes and moving supplies.

What kind of documentation do I need to rent a storage unit?
A valid driver's license or federal ID with picture is required to rent a unit. Vehicles, watercraft and RVs must be accompanied by current registration and proof of insurance.

How long will it take to complete my transaction on move-in day?
The entire move-in process should take fewer than 15 to 20 minutes. Please keep in mind that this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day, while afternoons are busier.